They do more than they promise
Exceptionally good service in replacing my charger. Joulo has the best and simplest solution for integrating your charger, after which you never have to think about it again. Absolutely recommended.
Reviews
What customers say about Joulo
Real experiences from EV drivers who register their home charging sessions through Joulo. Below is a selection of our reviews, the full list lives on Trustpilot.
4.7· 29 reviews on Trustpilot→// Trustpilot
Very easy to register
It was very easy to register. The explanations in the app are clear, and if you have questions they respond very quickly.
Registration is easy
Registration is easy. If you have a question, you get a quick and helpful response.
Joulo's support is excellent!
I just couldn't get my charger to connect, so I called in Joulo support. The agent took all the configuration off my hands and within 15 minutes the system was up and running. Top service.
Top service!
After some research I chose Joulo, and so far without regret. Great service and very quick responses to a few questions. The app is clear and pleasant to use.
A solid platform, just how a tech-savvy person likes it
Clean layout, easy to reach and good support. A solid platform I have full confidence in.
Excellent experiences with Joulo
Technically the most mature: strong automation, real-time insight and support for standards like OCPP. Their accessibility and technical openness are well above average and very professional.
Fantastic company with top service
A fantastic company that puts service first. They respond very quickly and correctly to questions and think along with you. The app also gives clear insight.
Quick and easy to register my Peblar charger
Registering my Peblar charger was quick and easy, and it's read out fully automatically through their back office. They also respond quickly to questions. Definitely recommended!
Fast registration and an open platform
Registration completed within an hour, with backdated credit for my earlier sessions. The portal and app are wonderfully clear, replies to questions are fast and friendly, and there's even an integration with Home Assistant and evcc. All in all, very satisfied!
Highly rated for good reason!
Easy sign-up and very good communication. On top of that, a very clear app with a tidy overview of the kWh used.
Great support
Great support in getting the sign-up sorted. Patient and friendly. A recommendation for your ERE payout.
My experience has been truly great!
I couldn't quite figure out the connection on my own, but with Ruben's help it was sorted in no time. The clear app, where you can track exactly everything, is ideal too.
Nice, fast support
Very flexible support in setting up the charger and getting the data into the platform.
Good company
Sign-up was sorted quickly and everything is easy to find through the menu on the site. Friendly people and very helpful.
Reliable and professional
Nice layout, easy to reach and support when you have questions. Professional, and very satisfied.
Excellent, results-focused helpdesk
Ruben from the helpdesk kept going until everything was in order. Real commitment you don't see often. 100% recommended.
Clear, easy and automatic
Clear site, easy sign-up and your charging station is connected in no time. With Joulo you don't have to enter anything manually, everything happens automatically. Very satisfied!
Finally a transparent provider
Works really well, and finally a provider that's genuinely transparent!
Clear and transparent
Wonderfully clear how everything works, with no surprises afterwards. I hope to benefit from this for years to come.
Easy registration, fast support
Easy online registration. A connection problem was solved quickly and expertly. Good service and fair rates, very satisfied.
Converting ERE into euros
A good platform for converting ERE into euros. It runs on its own and the help you get is very customer-friendly.
Sorted in no time
Easy system, and sorted in no time!
Very trustworthy people
Very trustworthy people.
Profitable, automatic ERE conversion
Genuinely profitable, automatic conversion of ERE into euros. A driven bunch of entrepreneurs, quick improvements and fast replies whenever something is unclear.