Registration help

Find your charger ID

Joulo needs your serial number or OCPP ID to register your charger. For brands with automatic connection we retrieve this for you • no manual entry needed.

Auto-connect

Joulo connects via the manufacturer API. No action needed • we read the serial number automatically.

Connect charger

Manual entry

Enter the serial number once during registration. After that Joulo handles everything automatically.

General tips

  • App'Settings', 'About' or 'Device info' in the manufacturer app.
  • LabelSide, bottom or inside front cover • labelled as 'S/N', 'Serial Number' or 'Chargebox ID'.
  • DocsOriginal packaging, invoice or user manual.

Via CPO dashboard (e.g. NewMotion)

Log in → 'My locations' → select your charging station → click on the charger. Under 'Configuration' or 'Device info' you'll find the Chargebox ID (CBID) or serial number.

Note: CPOs also use their own 7-digit EVSE ID. Joulo needs the original factory serial number.

Automatic connection

These brands connect directly via Joulo. Serial number is retrieved automatically.

Easee
Auto-connect

MID models

Charge Max, Charge Pro

Physical

Typeplaatje zijkant of onderkant.

App / Web

Easee-app → lader → Instellingen → Over.

Connect directly →
KEBA
Auto-connect

MID models

P30 C-series, P30 Company Car, P30 X-series (MID)

Physical

Typeplaatje zijkant of onderkant.

App / Web

KEBA-app of webinterface → apparaat info.

Connect directly →
Smappee
Auto-connect

MID models

EV One, EV Wall, EV Base

Physical

Fabriekssticker zij-/onderpaneel.

App / Web

Smappee-app → instellingen laadstation → apparaat info.

Connect directly →
Tesla
Auto-connect

MID models

Wall Connector Generation 3 MID

Physical

Zijlabel van de hoofdlaadeenheid.

App / Web

Tesla-app → Wall Connector → apparaatinstellingen.

Connect directly →
Volt Time
Auto-connect

MID models

Source, Source 2, Source 2 Business, Source 2s Business, One Pro, One Business, Two Pro

Physical

Typeplaatje zijkant of onderkant.

App / Web

Verbindt automatisch via Plugchoice platform.

Connect directly →
Wallbox (incl. ABL)
Auto-connect

MID models

eM4 Single, eM4 Twin, eMH2, eMH3, SuperNova DC

Physical

Identificatielabel onderkant of linkerkant.

App / Web

Wallbox-app → lader → Instellingen → Lader info (SN + UID).

Connect directly →
Zaptec
Auto-connect

MID models

Go 2, Pro

Physical

Bovenkant, onderkant of onder de voorkap.

App / Web

Zaptec-app → Installaties → tik op lader → detailscherm.

Connect directly →
Connect your charger directly

Manual entry

Enter the serial number once. Everything automatic after that.

Alfen

MID models

NGU, EVE Mini (ICU), Eve Single Plus, Eve Single S Line, Eve Double Pro Line, Eve Single S Pro, Double (alle), Twin 5, Twin 5 plus

Physical

Sticker zijkant/onderkant. Serienummer begint meestal met ACE.

App / Web

MyEve App of ACE Service Installer → hoofd-dashboard.

Blue Current

MID models

U:Move, Nano Charge, Nano XL

Physical

Typeplaatje zijkant of onderkant.

App / Web

Fabrikant-app → 'Instellingen' of 'Apparaat info'.

Cabur

MID models

EVPLUS22S

Physical

Typeplaatje zijkant of onderkant.

App / Web

Fabrikant-app → 'Instellingen' of 'Apparaat info'.

ChargeAmps

MID models

Dawn

Physical

Typeplaatje zijkant of onderkant.

App / Web

Fabrikant-app → 'Instellingen' of 'Apparaat info'.

Ecotap

MID models

Wallcharger Single & Duo, Duo Wide AC44, Duo Nuvia & Wide, Homebox

Physical

Sticker zijkant of onderkant.

App / Web

Serienummer wordt doorgaans als OCPP-ID gebruikt.

Enphase

MID models

IQ EV Charger 2

Physical

Hoofd-productlabel van de lader.

App / Web

Enphase App → Menu → Systeem → Apparaten → tik op lader.

Enovates

MID models

ENO One, ENO Business, ENO Public, ENO Truck 43

Physical

Typeplaatje zijkant of onderkant.

App / Web

Fabrikant-app → 'Instellingen' of 'Apparaat info'.

Etrel

MID models

Inch Pro

Physical

Typeplaatje zijkant of onderkant.

App / Web

Fabrikant-app → 'Instellingen' of 'Apparaat info'.

EVBox

MID models

Liviqo, Homeline, Businessline (hub/4g/Elvico), Elvi MID

Physical

Chargebox ID op typeplaatje onder-/zijkant, begint met EVB.

App / Web

EVBox Everon-app → lijst met stations.

Hager

MID models

Park, Witty Plus, Witty Plus Pro

Physical

Typeplaatje onderkant • rechts van de QR-code.

App / Web

Hager Charge-app → instellingen laadstation → apparaat info.

Mennekes

MID models

Amtron Professional, Emedia

Physical

Typeplaatje zijkant of onderkant.

App / Web

Fabrikant-app → 'Instellingen' of 'Apparaat info'.

Ohme

MID models

Home Pro MID

Physical

Typeplaatje zijkant of onderkant.

App / Web

Fabrikant-app → 'Instellingen' of 'Apparaat info'.

Peblar

MID models

Business, Home Plus

Physical

Identificatielabel zijkant, direct naast 'SN'.

App / Web

Connect Hub of lokale webinterface (PBLR-XXXXXXX.local).

Raedian

MID models

Neo, Neo Plus, Nex, Gemini

Physical

Typeplaatje zijkant of onderkant.

App / Web

Fabrikant-app → 'Instellingen' of 'Apparaat info'.

Ratio Electric

MID models

io6 Pro MID, io7 Double MID, Solar MID

Physical

Typeplaatje zijkant of onderkant.

App / Web

Fabrikant-app → 'Instellingen' of 'Apparaat info'.

Shell Recharge

MID models

Home Advanced 2.0 en 3.0, Business Pro

Physical

Typeplaatje sticker onder-/zijkant.

App / Web

Shell Recharge-app → instellingen laadpunt.

Spelsberg

MID models

Wallbox

Physical

Typeplaatje zijkant of onderkant.

App / Web

Fabrikant-app → 'Instellingen' of 'Apparaat info'.

Webasto

MID models

AC22 5W MID

Physical

Typeplaatje zijkant of onderkant.

App / Web

Fabrikant-app → 'Instellingen' of 'Apparaat info'.

Brand not listed or need help?

Email support@joulo.nl