Switch to Joulo from 1 January 1971
You can switch today. Sign up, pick the start date 1 January 1971 in your registration and cancel your current mandate by 31 December. From 1 January we register your charging sessions automatically.
-20375days
until you switch on 1 January 1971
Sign up now, register from 1 January 1971
You do not have to wait until your current contract ends. Connect your charging station today and everything is ready. Until 1 January you already see your sessions in your dashboard; from 1 January they count.
Today
Sign up and connect your charging station. Your charging sessions show in your dashboard right away.
31 December
Your old authorisation ends. You cancel it yourself, sometimes before 30 November.
1 January 1971
We register. From now on your charging sessions count.
After the first quarter
Your first payout from Joulo.
Charging sessions since 1 January 2026 can still be booked retroactively until 25 February 2027 • 135 days left. Link now and all of 2026 counts automatically.
Check your chargerHow to switch
Switch in 4 steps
- 1
Sign up and connect your charging station
Create an account on joulo.nl and connect your charging station via cloud API or OCPP. You can do this today. Your sessions show up in your dashboard right away.
- 2
Pick the start date 1 January 1971
In your registration we ask from when Joulo may register. Choose "1 January 1971 • I am switching from another registration provider" and enter the name of your current provider. We prepare your mandate for 1 January.
- 3
Cancel your current mandate by 31 December
You do this yourself with your current provider. Check the notice period: some providers apply a deadline of 30 November. We send you a reminder in mid-October. This year's sessions stay with your old provider.
- 4
From 1 January we register
Until then your dashboard shows "You count from 1 January 1971". On 1 January your mandate with Joulo starts and your sessions count automatically. Your first payout follows after the first quarter.
Ask your current provider
Six questions before you switch
- How long does your contract run, and is it renewed tacitly?
- Can you cancel the way you signed up, by email or in the app?
- What happens to EREs that are registered but not yet sold?
- Is there a penalty, buy-out or fee for lost service fees?
- Are service fees including or excluding VAT, and when do they pay out?
- How do you hear about a change: by email, or only on the website?
Keep the terms from the day you signed. Those are what your provider is held to.
Joulo
Ask your provider
Contract and account
Cancelling
What happens to your authorisation
Joulo
Free, as of 1 January
Cancel by 31 December and you switch on 1 January
Ask your provider
Does cancelling cost anything, or do I lose my payout?
If your payout lapses when you cancel, you are locked in.
Backdating
Sessions from before you signed up
Joulo
Every session since 1 January 2026
Sign up by 25 February 2027, if the MID meter was already there
Ask your provider
Do my sessions from before sign-up count?
If your provider only books from the sign-up date, you leave money behind.
Two rules
Cancelling is not the same as switching
Two rules run side by side. The NEa decides when another registration provider may start. The law decides when you may leave your contract.
What the NEa decides
Per connection (EAN), one registration provider registers per calendar year. A switch therefore always takes effect on 1 January. A mandate has a fixed term in whole calendar years and is never renewed tacitly. The NEa says nothing about service fees, cancellation fees or cancellation dates: those are in your contract. You do not need to arrange anything with the NEa, we do that.
What the law decides
An ERE contract is a service agreement (overeenkomst van opdracht). As a consumer you may always cancel it (art. 7:408 BW), even if it says three or five years. A notice period may in principle be one month at most (Dutch Supreme Court, 10 February 2023). Your provider may not charge a penalty or lost service fees. It may only ask a reasonable fee for work it already did (art. 7:411 BW).
Switching season: move over on 1 January
Mandates run per calendar year. Many providers apply a cancellation deadline at the end of the year, sometimes as early as 30 November. So sign up with Joulo now and pick the start date 1 January 1971. In mid-October we let you know it is time to cancel. Then that is all you have to do.
Why switch
Why choose Joulo?
20% service fee
20% service fee as standard, discounts through referrals and loyalty. Cancellable yearly, clear terms.
Automatic readings
Your charging station connects via cloud API or OCPP. No meter readings to submit, no manual work.
Transparent dashboard
Track your sessions, earnings and CO₂ savings in real time. Every ERE sale is in our open sales log.
Personal service
Small team, short lines, fast answers.
Leaving Joulo? Always possible.
You can leave Joulo at any time too. You can delete your details (including EAN code, IBAN and serial number) yourself in your dashboard. You can also download your full data, so nothing is lost.
Data export always available in your dashboard
How it works at Joulo
You can cancel at any time, free of charge. There is no notice period. A cancellation received by 31 December takes effect on 1 January, also when you switch. Your contract and your mandate are two things: when your contract ends, your mandate lapses by itself. What we measure in that year, we still register and pay out. A higher service fee never takes effect during the running year.
FAQ
Frequently asked questions
From 1 January we register
Signing up with Joulo takes 5 minutes. Your switch takes effect on 1 January 1971. You do not have to wait for your old provider to release anything: you cancel by 31 December, we start on 1 January.