Does the Zaptec Go have a MID meter?

No, the original Zaptec Go (first generation, with Type 2 tethered cable and no display) does not have a built-in MID meter. Only the Zaptec Go 2 (newer model with Type 2 socket, display and 4G LTE) and the Zaptec Pro have one. For an original Go, Joulo arranges an upgrade to the Go 2 or guides you to request a Secondary Allocation Point (SAP) with your grid operator.

I have a Zaptec Pro or Go 2 • does that work too?

Yes, both Zaptec Go 2 and Zaptec Pro have a built-in MID meter and are directly supported for ERE registration.

What permissions does Joulo need in my Zaptec Portal?

Joulo needs 'owner' permissions on your Zaptec installation to read your charging sessions. We only use read access • we never change settings, and we don't start or stop your charger. See the Zaptec documentation on roles and permissions for the permission levels.

Does Joulo work with Zaptec?

Yes • Zaptec Go 2 and Zaptec Pro use a direct cloud connection via the Zaptec Portal and include a built-in MID-certified meter by default • required for ERE registration. The original Zaptec Go (first generation) does not have a built-in MID meter • for that model Joulo arranges an upgrade to the Go 2, or you request a Secondary Allocation Point (SAP) with your grid operator.

All documentation

Cloud

Connect Zaptec charger to Joulo

Can I connect my Zaptec to Joulo for ERE registration? Yes. The Zaptec Go 2 and Zaptec Pro have a built-in MID meter and connect via the Zaptec Portal API • you log in with your Zaptec account and your sessions sync automatically. The original Zaptec Go has no MID: for that, Joulo arranges an upgrade or a Secondary Allocation Point (SAP).

What you need

✓A Joulo account (free)
✓A Zaptec Portal account
✓A Zaptec Go 2 or Zaptec Pro (the original Zaptec Go has no built-in MID meter and needs an upgrade or SAP)
✓A MID-certified meter

Step-by-step setup

Start the connection

In your Joulo dashboard, select 'Connect charger' and choose Zaptec.

Log in with Zaptec Portal

Enter your Zaptec Portal credentials. Joulo needs 'owner' permissions on your installation to read your charging data. We only read sessions • we never change settings or start or stop your charger.

Zaptec roles & permissions ↗

Select your charger

Choose the specific Zaptec charger you want to connect.

Confirm your MID meter

Joulo automatically verifies whether your model has a built-in MID meter. The Zaptec Go 2 and Pro do; the original Zaptec Go does not. If your charger has no MID, Joulo follows up with an upgrade quote or SAP guidance.

Done!

Sessions will now sync automatically from the Zaptec Cloud.

What happens next?

Joulo reads your sessions from the Zaptec Cloud and registers qualifying sessions as ERE's.

FAQ

More on ERE credits

Connecting is step one. Want to understand what you earn and where that money comes from? Read on in the Knowledge Base.

All knowledge-base articles

Ready to connect your Zaptec?

Start the connection wizard and get set up in minutes.

Connect charger