What happens to your ERE credits if your provider stops?

The market for ERE credits on home charging has existed since 1 January 2026. There are dozens of providers, and some were founded this year. In a young market, companies stop, merge or get taken over. That is normal. What counts is how your proceeds are arranged if it happens.

A high payout is worth nothing if you never receive it. So it pays to ask three things before you sign a mandate.

How the chain runs

You sign a mandate for your connection. It covers whole calendar years, and only one provider can register per connection. Your provider registers your sessions on its account in the NEa's Register Energy for Transport. An independent verifier then checks its administration. For 2026 that verdict is in the register before 1 May 2027. Then the provider sells the EREs and pays you, or it pays you earlier and fronts the money.

At every step you depend on your provider. Three things decide how much that matters.

1. How much of your money is still with the provider?

A provider that pays quarterly holds little of your money. A provider that only pays after verification holds the 2026 proceeds until May 2027 at the earliest. That is up to sixteen months. The shorter your money sits with the provider, the less it matters what happens to it.

2. Is your balance kept apart?

A client-funds account keeps customers' money apart from the provider's working capital. It then does not fund the business. Ask about it, and ask which bank holds it.

3. Who holds your mandate, and for which year?

Your mandate decides who may register for your connection, and for which calendar years. So switching happens on 1 January. Check in the terms how long your mandate runs and whether you can cancel yearly. Under the Wet van Dam a consumer contract may not lock you in after the first year.

What you ask upfront

- Do you pay before or after verification? - Is my balance in a separate account, apart from your business money? - Do you hold your own NEa account, or do you register through another party? - Do you meet the threshold of 200 valid mandates yourself? - Can I cancel free of charge and switch on 1 January?

The comparison page works these questions out, with why each one counts.

How we arranged it

We pay out every quarter, as soon as the EREs are sold. That is before verification: we carry that risk. So little of your money sits with us. What does sits in a separate client-funds account at Rabobank, apart from our working capital. Joulo B.V. holds its own account in the NEa register and is ISO 27001 certified. The contract can be cancelled yearly.

Misconceptions you read everywhere

"An NEa account is a quality mark." It is a registration, not a quality judgement. The NEa says so itself.

"The highest payout earns the most." Only if you receive it. A registration that fails verification earns nothing.

"You can supply your charging data yourself." The verifier rejects a photo or a typed-in number. Then there is nothing to pay out.